Ordering and Payments:
- Please feel secure in using our shopping cart and completing the transaction with a credit card (Visa/Master Card) via a secure server.
- We also accept payments through Paypal.
- Checks and Money Orders by mail.
- We can accept orders from Canada, but other international orders are not accepted at this time.
- Sales Tax: Tennessee residents will be charged 9.25% sales tax.
- Notification of your completed order will be emailed to you at the time of shipping.
Shipping Policy:
- We work very hard to fill orders as quickly as possible by keeping many of the items pre-made in our inventory, therefore if the item ordered is in inventory the order will ship within 3 to 5 business days, otherwise the item will need to be made and will ship in 7 to 10 days.
- Pricing and delivery times for custom Stained Glass pieces will be determined at the time of ordering.
- Should more time be required for any orders you will be notified ASAP.
- If there is a special time frame you need to meet, contact us and we will make every effort to comply.
- All shipments covered against loss or damage. Items are packaged to ensure they will arrive in perfect condition however, something's are beyond our control.
- If any merchandise is damaged in shipment contact our studio for instructions. Save the contents and original shipping materials in case it is required by the delivery service to process a claim.
Our Guarantee and Return Policy:
- Marcella's Corner takes pride in our craftsmanship and wants you to be completely satisfied with your purchase.
- All items returned will be accepted for a 100% refund, minus shipping costs, for up to a full 30-days after the date of sale.
- Unless an item is being returned because of a manufacturing defect the item must be returned in it's original pristine condition, wrapped in a sturdy shipping box and accompanied by your receipt.
- The item must be receive it within 30 days after the date of sale.
- The sender is responsible for returned items lost during shipping.
- There is a $25 re-stocking fee for returning custom-made pieces.
- Do not send any packages C.O.D. they will NOT be accepted.
Security Statement:
We strive to provide a safe and secure shopping experience for all of our customers. Private & personal information will never be shared with unauthorized parties.
Contact Information:
Marcella's Studio
P.O. Box 305
Paris Tennessee 38242
inquiry@marcellascorner.com
Marcella's Studio
Stained Glass Cocktail Panel
Goose Egg Ornament
Earrings From My Handmade Lampwork Beads
©Copyright 2011 Marcella's Corner All Rights Reserved -
